WELCOME TO THE WORLD OF TEGAL SUPPORT
BIENVENUE AU MONDE DE SUPPORT TEGAL
WILLKOMMEN IN DER TEGAL SUPPORT - WELT
BENVENUTI NEL MONDO DI SUPPORTO TEGAL
GENERAL INFORMATION
Tegal's VLSI Award winning World Wide Service & Field Operations supports
it's customers with the following pre and post sales support products.
- Technical Contacts & Support
- Spare Parts
- System Upgrades
- Technical Training
- Service Labor & Contracts
- Directory
Tegal technical support group is your key to maximizing your Tegal's system availability.
Our technical support engineers are certified on all Tegal product lines of Etch, PVD & NLD and can provide by telephone, facsimile, email for:
- System install support
- System operation
- System troubleshooting and repair
- System audit and base-lining
- Process support
- Part number research
- Escalation management
- Direct liaison between you the customer and Tegal qualified engineering
Technical support is available through your local regional office or by email on:
USA - +1 707 765 5653 or techsupport@tegal.com
Europe - +49 89 321 8280 or eutechsupport@tegal.com
Asia Pacific - +836 3 572 7688 or astechsupport@tegal.com
Japan - +81 44 812 1661 or jatechsupport@tegal.com
Or at www.tegal.com